Support Coordinator

• Opportunity to join a progressive and inclusive team!
• Flexible Location (Coffs Harbour or Kempsey)
• Supportive workplace with a range of employee benefits

Who Are We?

Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion in the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.

We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability. 

The Role 

An opportunity has arisen for the role of Support Coordinator within our Community Services division on a part-time basis at Coffs Harbour or Kempsey office. As a Support Coordinator, you will be committed to ensuring that peoples’ individualised support requirements are fulfilled, with a strong focus on seeing people move towards personal goals. The successful candidate will enjoy working in a flexible and constantly changing environment where time management and attention to detail are key. You will need the initiative to work and solve problems unsupervised, with a strong focus on reaching set goals and targets.

You will be responsible for supporting NDIS eligible participants with the management of their NDIS plan and budget. You will assist a team of Case Coordinators and other Support Managers to plan, implement and evaluate a range of support services which meet participants’ outcomes. This role operates within a billable hours framework, and you will need to ensure strict compliance with all reporting and auditing requirements.

Essential Criteria:

• Demonstrated experience in service coordination or practical experience within the disability sector
• Strong communication skills – written and verbal;
• Ability to liaise effectively with participants, customers, community groups, employees, external agencies, government departments and other stakeholders
• Valid Working With Children Check for paid employment (or willingness to obtain)
• Willingness to obtain a valid NDIS Workers Check
• Valid NSW Driver Licence (minimum P2)
• 3 doses of Covid-19 Vaccination

Why Work for Us?

When you join Ability Options you will experience a vibrant, values driven organisation where the people we support are at the centre of everything we do.

In return for your skills and experience you will receive:

• Flexibility: At Ability Options, we offer flexible work arrangement with the ability to work from home.  
• Salary Packaging: Increase your take-home money with $15,900 not-for-profit salary packaging through Maxxia: Salary Packaging | Maxxia
• Training and career progression: Our In house – Learning and Development team offering ongoing career development support to staff.
• Mental Health and Wellbeing: A dynamic EAP partner who supports our staff with free confidential counselling: Employee Assistance Programs (EAPs) - Veretis Performance Psychology. Additionally, we offer fitness passport giving staff access to more than 500 gyms and sporting facilities across NSW.
• Rewards and recognition program: We recognise the efforts and achievements of our valued staff members with morning teas, lunches, gift cards, certificates, and personalised letters from the CEO.
• Employee Discounts: Discounts with CommBank, Winc and Medibank corporate insurance cover.
• Other Benefits: Paid Parental and Partner Leave, purchase additional leave after 1 year of service and tenure-based service reward leave.
• A rewarding career where you contribute to make a difference in the community and in people’s lives.