The RoleWe have a full-time opportunity for a motivated Post Placement Support Officer to join us at our offices in the North Sydney region. Post Placement Support (PPS) provides assistance to working clients through regular contact either face to face, over the phone, or online. PPS Consultants will assist clients to remain in employment, find other suitable work or return to their Employment Consultant if the client’s employment end.The right candidate will be highly customer-focused and be able to deliver results, while taking personal responsibility for the quality and achievement of outcomes. You will have exceptional written and verbal communication skills, and be able to build and maintain effective professional relationships with internal and external stakeholders.You will require your own motor vehicle, valid comprehensive car insurance and a driver's license (minimum P2) as there will be travel required for this role.Why Work for Us?In return for your skills and experience you will receive:Benefit of salary packaging through our partner, Maxxia: Salary Packaging | Maxxia, increasing your take home payA dynamic EAP partner who supports our employees with free counselling and financial services for you and your immediate family member, Employee Assistance Programs (EAPs) - Veretis Performance PsychologyIn-house Learning and Development team offering ongoing career development supportPaid parental and partner leaveFitness Passport providing you access to over 500 gyms at a low priceEmployee discounts to Winc and Medibank health coverYearly bonuses and pay incrementsMonthly Rostered Day Off (RDO)Rewards and recognition program Essential Criteria:Proven track record in meeting/exceeding performance targets (KPIs)Well-developed administration skills and computer-literacy - CRM/database and Microsoft OfficeDemonstrated inter-personal, stakeholder management and communication skills- ability to adapt to a variety of participant and workplace situationsValid Driver's Licence (minimum P2)Valid Comprehensive Car Insurance policyValid NDIS Check and/or Working with Children Check (or willing to obtain)Evidence of Covid-19 Vaccination including boosterKnowledge of employment and WHS legislation Desirable Criteria:Working knowledge of The Federal Government Employment Services and associated programsExposure to any of the following; DES/JSA/JA services or Case ManagementAwareness of vocational/non-vocational barriers to employment-associated programs to address barriersKnowledge of the local Labour Market and job opportunities Who We AreAbility Options is a stand-out Employment Service provider with a proven track record of delivering high star rating performance. From 33 offices across NSW, each year we support over 12,500 jobseekers including parents, Indigenous communities, school leavers and people with disability to prepare for, gain and maintain employment.Ability Options is committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability. 65000 AUD Brookvale 2100