Who are we? Ability Options is a leading not-for-profit organisation which provides employment and disability services to people who need assistance to achieve their aspirations and inclusion the community. People are our greatest asset, as our services create experiences and opportunities for our customers. We keep the people we support at the centre of our hard work by providing Disability and Employment services across NSW.The roleThis position is internally known as Practice Manager.Location: Nambucca Heads and Macksville (travel is required between sites to support your team and participants)Employment: Permanent Full-time, 38 hours per weekRemuneration: $100k + Super + NFP salary packaging. As a Manager, you will be responsible for leading the operations of your allocated service and area to provide an employee and participant experience that delivers value and brings our vision, mission and value to life. You will partner with participants, their families and guardians to ensure the desired outcomes are met.Reporting to the Senior Manager of Disability Services, you will work with Senior Support Leaders and Support Workers to ensure the services are delivered at the required standards, strategies, plans and within the budget. Manager - Disability Services will manage the work, health and safety (WHS) of staff including creating a safe and positive workplace culture where careers are developed, skills are grown, and staff feel inspired and valued. This role is predominantly a leadership role to coach and build staff competency and capability. However, you will be expected to assist the team with ‘hands on’ duties to provide support during complex situations and participate in investigation, audit and planning the meetings and processes. Essential Criteria:Minimum of two years’ experience in the sector or related sector and/or relevant life experience.Ability to liaise effectively with internal team members, participants, families, community groups and external agencies.Demonstrated ability to analyse, plan, negotiate, make decisions & prioritise tasks to meet service demands.Knowledge of quality/compliance requirements across all services & ability to maintain compliance systems/processes to acceptable standards as directed by Ability Options’Written and oral communication skillsCurrent Driver Licence- Minimum P2.Current First Aid Certificate and CPR.NDIS Worker Screening Check.Have personal mobile device that meets our system requirements (i.e. for Apple: iPhone 7 or later; for Android: devices released in the last three years)Certificate III or IV in Individualised Support, Frontline Management or related discipline (desirable) Culture & BenefitsAbility Options is a value driven organisation where the people we support are at the centre of everything we do. We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training. In return for skills and experience, our people receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program and the ability to significantly increase your take home pay with not-for profit salary packaging.If you are passionate and have the desire to unlock possibilities for those we support, then we would love to hear from you! Ability Options prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as Aboriginal and Torres Strait Islander peoples, and people with a disability.Ability Options is committed to the safety, wellbeing and inclusion of children and young people. All successful applicants are subject to probity and pre-employment checks. Vaccination against infectious diseases is strongly encouraged.Click here to access the Position Description AUD Nambucca Heads 2448