Expression of InterestPlease upload your resume and attach the EOI under Cover Letter field (no longer than 2 pages) addressing the essential criteria.Who Are We?Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability. The RoleAbility Options has implemented a new suite of client and staff management systems. The suite consists of Lumary, Skedulo and Sage People, all built on the Salesforce platform, as well as additional ancillary software.The WeConnect Administrator will be responsible for maintaining reliability, availability and security across the platform. They will manage the day-to-day administrative functions of the system, primarily for Lumary and Skedulo, plus its integrations with Sage People and Tambla eTivity software.The role will provide help desk support for end users, perform ongoing configuration tasks, and be the primary contact with vendor support. The role will also assist with the testing and deployment of future development work and system upgrades.This role may require travel between multiple sites across Sydney, Mid-North Coast and Hunter regionsEssential Criteria:Degree qualified, Salesforce certified, or equivalent experience.Ability to identify, develop and implement effective system processes.Strong technical, analytical, problem-solving and knowledge sharing skills.Computer skills including the use of standard computer applications for efficient use of systems.Ability to provide quality technical assistance to a wide variety of stakeholders.Knowledge of Ability Options principles, policies, procedures andValid NDIS Worker Screening and Working With Children as well as a current Driver License.Ability to travel to various sites as required. Desirable Criteria:Experience in the implementation of a Salesforce system.Experience as a System Administrator in a Salesforce environment or equivalent role.Knowledge of the relevant legislation impacting on human services deliver, particularly disability services through the NDIS.Demonstrated experience in networking and customer service delivery. Why work for Ability Options? Joining Ability Options means joining a rapidly expanding not-for-profit organisation with opportunities for ongoing development and career progression.Comprehensive remuneration package Access to fitness passport gym membershipEmployee discounts to Medibank health coverAccess to Employee Assistance Program (EAP)Paid parental and partner leaveRewards and recognition programAbility to purchase additional leave after 1 year of serviceAbility to significantly increase your take home pay with not-for profit salary packagingA rewarding career where you contribute to make a difference in the community and in people’s lives For any enquiries, please contact Mark via email: mark.smith@abilityoptions.org.au   Applications are to be submitted using the link provided by no later than by 5pm on 24th November  2021. AUD Charlestown 2290