Senior Support Leader (Acting)

• Exciting career development opportunity
• Lead a passionate, creative and inclusive team
• Salary packaging + meals & entertainment card

The Role

• Base Site: Port Macquarie, NSW (some travel required across multiple sites)
• Employment: Temporary Full-time until Dec 2025
• Remuneration: Social, Community, Home Care and Disability Services Industry Award 2010, Level 3

Responsibilities:

• Coordinating and supporting the Practice Manager with running the day-to-day operations of SIL homes.
• Carrying out administrative duties such as rostering, supporting team coordination, participant documentation, reporting and ensuring compliance with NDIS requirements.
• Assisting with training and onboarding of new team members and providing ‘hands on’ support and coaching to Support Workers
• Monitoring and responding to the Work, Health and Safety (WHS) needs of employees, including creating a safe and positive workplace culture
• Collaborating with health professionals, families and external stakeholders to ensure participant needs are met
• Ensuring all risks, incidents, allegations and complaints are documented and reported through relevant systems and escalated to Practice Manager and relevant teams in a timely and professional manner

About you: 

We are looking for a compassionate professional with strong commitment to meeting participant needs and has the desire to build on people management skills and meets the following criteria: 

• Minimum of two years’ experience in the sector or related sector, or relevant life experience
• Strong problem solving skills
• Ability to work other team members in a positive/proactive manner to facilitate service excellence and exceed expectations
• Strong written and verbal communication skills 
• Current Driver Licence- Minimum P2, First Aid Certificate and CPR
• Background checks including NDIS Worker Screening Check and Working with Children Check (for identified roles)
• Completion of the NDIS Worker Orientation Module
• Have personal mobile device that meets our system requirements (i.e. for Apple: iPhone 7 or later; for Android: devices released in the last three years)
• Certificate III or IV in Individualised Support, Frontline Management or related discipline (desirable)
• Mental Health First Aid (desirable)

Culture & Benefits

Ability Options is a value driven organisation where the people we support are at the centre of everything we do. We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training. 

In return for skills and experience, our people receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program and the ability to significantly increase your take home pay with not-for profit salary packaging.

If you are passionate and have the desire to unlock possibilities for those we support, then we would love to hear from you!

If you have any questions regarding the position, please email Luke Cook at Luke.cook@abilityoptions.org.au

Ability Options prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as Aboriginal and Torres Strait Islander peoples, and people with a disability.

Ability Options is committed to the safety, wellbeing and inclusion of children and young people. All successful applicants are subject to probity and pre-employment checks. Vaccination against infectious diseases is strongly encouraged.