Who Are We?Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.  The RoleWe are currently seeking a Support Manager to lead the COS team to provide financially sustainable and person-centred solutions to participants with NDIS support coordination.This exciting opportunity has arisen for an experienced professional from the Disability sector to step into the role of Support Manager, Coordination of Supports (COS), leading and resourcing the support coordination team across Sydney.  Being a natural people-person, you will be passionate about ensuring that each person who interacts with our services via Support Coordination has a positive customer experience. As a strong advocate for our organisation, you will promote our Support Coordination services to customers, assisting them to make an informed decision around accessing their NDIS plan with us.Essential Criteria:NSW drivers licenceDemonstrated experience in networking and providing support coordination supportsExperience with the NDISThe ability to proactively problem solve through the use of professional knowledge and/or resources.Knowledge of the relevant legislation impacting on human services delivery, particularly disability servicesAbility to manage a team of up to 15 Support CoordinatorsGood communication, consultation, negotiation and influencing skillsManagement skills, including human resources and financial management skills, to effectively manage organisational resourcesLeadership skills, to successfully manage, encourage and develop a team of individuals with differing skills levelsRisk management skills, to successfully manage risks including financial and work health and safetyComputer skills, including the use of standard computer applications for efficient use of systems Why Work for Us?When you join Ability Options you will experience a vibrant, values driven organisation where the people we support are at the centre of everything we do.In return for your skills and experience you will receive a competitive remuneration package, access to Fitness passport, a rewards and recognition program and the ability to significantly increase your take home pay with not-for profit salary packaging. AUD Sydney 2000