Who Are We? Ability Options is a stand out Employment Service provider with a proven track record of delivering high star rating performance. From 33 offices across NSW, each year we support over 12,500 jobseekers including parents, Indigenous communities, school leavers and people with disability to prepare for, gain and maintain employment.Ability Options is committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.The Role A Fixed term, Full time opportunity is available at our Bella Vista office for an experienced Data Analyst. As the Data Analyst, your key responsibility is to support the intake of new and existing NDIS participants by ensuring that all data is entered into the relevant client record management system. With a natural attention to detail and a flair for processes, you will ensure the integrity of data is maintained, and as you become more familiar with your work, identify and analyse trends in the data. Continuous improvement will be key as you identify areas for streamlining and improvement of processes, which will in turn support our customer-facing Support Coordinators and Support Managers, allowing them to provide higher quality service to our valuable participants.Essential CriteriaCurrent knowledge of the NDIS programs and NDIA policies and processes. Experience using CRM systemsOutstanding attention to detail and administrative skillsStrong communication skills - written and verbalProven ability to liaise effectively with participants, customers, community groups, employees, external agencies, government departments and other stakeholdersMinimum P2 NSW Drivers licence as some travel may be required Why Work for Us? When you join Ability Options you will experience a vibrant, values driven organisation where the people we support are at the centre of everything we do.In return for your skills and experience you will receive:Competitive remuneration package with above award salaryAccess to Fitness passport gym membershipFlexible work arrangement incl. RDORewards and recognition programAbility to purchase additional leave after 1 year of serviceAbility to significantly increase your take home pay with not-for profit salary packagingA rewarding career where you contribute to make a difference in the community and in people’s lives AUD Bella Vista 2153